hack33r.com

User Feedback Form Factor!

Nov
13

If a web site has users it is very likely the operators of the website would like to know when a user experiences a problem. Equally as likely if a user has a complaint or notices an error on the website the webmaster wants to know. It is totally amazing how many new web sites I have been to which don’t have a way for me to report some issue I’ve noticed. A couple weeks ago I added a report problem page to my random chat website. The link for that page can be seen right below the chat app. Not a single user has filed out the form, and I am guessing that is not because everything is perfect. I’ll be thinking of ways to try in crease the likely hood someone will report a problem.

Just today I added another way to get user feedback via a contact¬†page. Links to this page replace some dead email and phone links on other places on the site. This should put stranger chat users at ease if they are wondering about the credibility of the site (those broken links were a bit sketch). All in all, these are just a couple minor improvements but I’m hoping that they are improvements that users will notice.

Since this is really meant to be a place for me to talk about the more technical side of the project. Before I do however, that was a nice segue to say that I’ll be adding a news section the the chat site soon. It will be a place to announce features and what not so I can keep this blog technical in nature. The news site will also be another great way for me to stay in contact with users about what’s going on.

Back to the task at hand. Here are some simple tech notes as there is not much exciting happening on these pages; For starts, these are super simple pages.. The forms are just boostrap 4 with a bit of jquey to submit. On the server, I’m sanitizing the form inputs, creating the email with pure python and sending an email to an email account. That’s all mate.

One Response to User Feedback Form Factor!

  1. Pingback: Simple News Section for Chat Site – hack33r.com

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